Below are instructions to add new offline donations, edit existing offline donations, or delete existing offline donations on your campaign after logging into ACTIVE Giving and selecting a campaign from the drop-down - doing so brings you to the My ActiveGiving HQ tab.

Add New Offline Donation
Edit Existing Offline Donation
Delete Existing Offline Donation
 

Add New Offline Donation
1. Click Track Offline Donations
2. Within the Offline Donation Details box, complete the following fields to add a new offline donation:
Note: Fields marked with a red asterisk (*) are required
- First name*
- Last name*
- Phone
- Email
- Address
- City
- State
- Country
- Province/Other
- Zip/post code
- Amount*
- Payment Type
- Make this donation anonymous
- Hide this donation amount
3. Click save this donation
4. The screen will refresh showing the new offline donation added within the Offline Donation Details box on the right

AG-Track-Offline-Donations--Add-Donation
 


Edit Existing Offline Donation
1. Click Track Offline Donations
2. Within the Offline Donation List box, click on a Donor Name
3. The donation details will populate within the Offline Donation Details box, update the following fields:
Note: Fields marked with a red asterisk (*) are required
- First name*
- Last name*
- Phone
- Email
- Address
- City
- State
- Country
- Province/Other
- Zip/post code
- Amount*
- Payment Type
- Make this donation anonymous
- Hide this donation amount
3. Click save this donation
4. The screen will refresh showing the new updated donation within the Offline Donation Details box on the right
Note: If the Donor Name or Amount did not change, you will see no differences

AG-Track-Offline-Donations--Offline-Donations-List
 


Delete Existing Offline Donation
1. Click Track Offline Donations
2. Within the Offline Donation List box, click on a Donor Name
3. The donation details will populate within the Offline Donation Details box
4. Click delete

AG-Track-Offline-Donations--Delete

5. A confirmation message will appear asking to confirm the deletion, click OK
6. The screen will refresh showing the updated donations within the Offline Donation Details box on the right -- the deleted donation will no longer appear

AG-Track-Offline-Donations--Offline-Donations-List--Updated