ACTIVE Network offers your participants the option of purchasing Registration Protector when they register for your event. Registration Protector insures a participant's full registration fee, for covered reasons, without any financial risk or customer service resource drain to you. You can now have a stricter refund and transfer policies to improve your bottom line. Participants will have less hesitation to register early since they've minimized their own risk with registration insurance.

When your participants purchase Registration Protector, they will receive a confirmation email with information about their coverage and how to make a claim. You do not have to do anything.

For more information about Registration Protector, contact your ACTIVE sales representative or visit .

If you are looking for a way to communicate to your participants about this insurance, feel free to use the following message:

{Race XYZ} has a strict no refund policy; however you can protect your race registration fee by purchasing Registration Protector for just $7 through Allianz Global Assistance. Simply add this option to your cart as you are registering for our event. Click here to view all of the covered reasons that would qualify you for a full registration refund.

If you purchased insurance and need a refund, please contact Allianz Global Assistance directly at 888.497.6989 to make a claim or visit their website . You can also call 888.497.6987 for general customer service questions. Unfortunately we cannot help you with any claims as they are all managed through Allianz.

If you do not remember if you purchased insurance or not, check your emails for a separate confirmation from Allianz, or check your credit card statement for the $7 line item near your registration fee with ACTIVE.