With the new payment system in Swim Manager you can edit the payment plan for families using the steps below.

Removing Payment Plan
  1. Click on the People tab
  2. Search for family to adjust payment plan
    • Note: You can search for the athlete or the parent
  3. Click on the Families name
  4. Click on the Order ID for the registration
    • Note: If unsure which Order ID to select you can click on the Group Name under the Registration section. This will give you all the Order IDs associated with the registration
  5. Click on Remove Payment Plan found in the Next Payment section
User-added image
  1. Click Remove
Add a Payment Plan
  1. Click on People tab
  2. Search for family to add a payment plan to
    • Note: You can search for the parent or athlete
  3. ​​​Click on the families name
  4. Click on the Order ID for the registration
    • Note: If unsure which Order ID to select you can click on the Group Name under the Registration section. This will give you all the Order IDs associated with the registration
  5. Click on Add payment plan found at the top of the screen
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  1. Select Payment Plan to enroll family in
    • Note: Payment information will need to be entered in if family would like to enroll in automatic payments. Check option Do not enroll this customer in automatic payments if payment information is not available.
  2. Click Save