When opening a database in Meet Manager an error message reading "Problem opening database: Error #: 3031: Not a valid password. Database may be damaged, usually from a recent crash. Click File > Repair Database to repair this database which is named: " appears. Please see steps below to correct the error.

  1. Make sure the correct software is being used

  • Note: Team Manager database used only in Team Manager and Meet Manager database used only in Meet Manager

  1.  Repair the Database

    1. ​File > Repair/Compact Database

  2. Contact Technical Support to have problem database repaired - SwimTFSuppport@activenetwork.com