When opening program or going to Run screen, encounter error:
a. XXXX file failed to register
b. Component XXXX or one of its dependencies not correctly registered. A file is missing or invalid.
c. If error occurs immediately after installing update, try closing software and re-opening.  If error disappears, disregard error

Possible files/components:
a. titext8.ocx
i. Dependent files are tishare8.dll, tibase8.dll and comcat.dll
b. udpp.ocx
c. ssftlp30.ocx
d. ssa3d30.ocx
i. Dependent file is msvcrt.dll
e. crviewer.dll
f. crystl32.ocx
g. oleaut32.dll
Note: If oleaut32.dll, disregard error. Common on computers. Does not seem to cause any problems.
Note: If string of error messages (multiple messages about multiple files failing to register), this is a user rights or security software issue. To resolve, temporarily turn off security software and try installing again.

Note: There are multiple possible causes for this error. Begin with Step 1 and continue until error is no longer encountered.

1. Confirm program is not running in compatibility mode
a. Close program
b. Right-click desktop icon, select Properties
c. Click Compatibility tab
d. Uncheck Run this program in compatibility mode for, click Apply
i. If already unchecked, continue to Step 2
e. Open program

2. Confirm program is not running as administrator
a. Close program
b. Right-click desktop icon, select Properties
c. Click Compatibility tab
d. Uncheck Run this program as an administrator, click Apply
i. If already unchecked, continue to Step 3
e. Open program

If error still occurs:
3. Run a repair installation
a. Start installation
i. CD: Insert installation CD
ii. Web delivery: run setup.exe file in web delivery email
b. When asked to Repair, Modify, or Remove, select Repair
c. Open program

If error still occurs:
4. Register file/component mentioned in error message
a. Open Windows Explorer (Windows Start > Computer)
b. Click OSDisk (C:)
Note: Search bar in top-right corner should now say Search OSDisk (C:)
c. In search bar, search file/component name from error message
Example: titext8.ocx
d. Right-click file, select Open With
e. Select Browse...
f. Go to OSDisk (C:) > Windows > System32
g. Double-click regsvr32.exe file
h. Select Microsoft(C) Register Server, click OK
Note: Should receive Registration Successful message
i. Restart computer
j. Open program

If error still occurs:
5. Rename file and reinstall

Note: It is highly recommended that you backup your license-file before uninstalling any Hy-Tek products. For more information, please read Backing Up License File for Hy-Tek Products​

a. Search hard drive for file/component mentioned in error message
i. Open Windows Explorer (Windows Start > Computer)
ii. Click OSDisk (C:)
Note: Search bar in top-right corner should now say Search OSDisk (C:)
iii. In search bar, search file name from error message
Example: titext8.ocx
iv. Right-click and rename all files by that name to include "old"
Example: titext8old.ocx
Note: If you cannot find file, look specifically in OSDisk (C:) > Windows folder
b. Uninstall program
i. Open Control Panel (Windows Start > Control Panel)
ii. Under Programs, select Uninstall a program
iii. Select program
iv. Click Uninstall
c. Reboot computer
d. Reinstall software