When opening program or going to Run screen, encounter error:
Possible files/components:
Note: There are multiple possible causes for this error. Begin with Step 1 and continue until error is no longer encountered.
1. Confirm program is not running in compatibility mode
2. Confirm program is not running as administrator
If error still occurs:
If error still occurs:
4. Register file/component mentioned in error message
If error still occurs:
5. Rename file and reinstall
a. XXXX file failed to register
b. Component XXXX or one of its dependencies not correctly registered. A file is missing or invalid.
c. If error occurs immediately after installing update, try closing software and re-opening. If error disappears, disregard error
b. Component XXXX or one of its dependencies not correctly registered. A file is missing or invalid.
c. If error occurs immediately after installing update, try closing software and re-opening. If error disappears, disregard error
Possible files/components:
a. titext8.ocx
i. Dependent files are tishare8.dll, tibase8.dll and comcat.dll
b. udpp.ocx
c. ssftlp30.ocx
d. ssa3d30.ocx
c. ssftlp30.ocx
d. ssa3d30.ocx
i. Dependent file is msvcrt.dll
e. crviewer.dll
f. crystl32.ocx
g. oleaut32.dll
f. crystl32.ocx
g. oleaut32.dll
Note: If oleaut32.dll, disregard error. Common on computers. Does not seem to cause any problems.
Note: If string of error messages (multiple messages about multiple files failing to register), this is a user rights or security software issue. To resolve, temporarily turn off security software and try installing again.
Note: There are multiple possible causes for this error. Begin with Step 1 and continue until error is no longer encountered.
1. Confirm program is not running in compatibility mode
a. Close program
b. Right-click desktop icon, select Properties
c. Click Compatibility tab
d. Uncheck Run this program in compatibility mode for, click Apply
b. Right-click desktop icon, select Properties
c. Click Compatibility tab
d. Uncheck Run this program in compatibility mode for, click Apply
i. If already unchecked, continue to Step 2
e. Open program
2. Confirm program is not running as administrator
a. Close program
b. Right-click desktop icon, select Properties
c. Click Compatibility tab
d. Uncheck Run this program as an administrator, click Apply
b. Right-click desktop icon, select Properties
c. Click Compatibility tab
d. Uncheck Run this program as an administrator, click Apply
i. If already unchecked, continue to Step 3
e. Open program
If error still occurs:
3. Run a repair installation
a. Start installation
i. CD: Insert installation CD
ii. Web delivery: run setup.exe file in web delivery email
ii. Web delivery: run setup.exe file in web delivery email
b. When asked to Repair, Modify, or Remove, select Repair
c. Open program
If error still occurs:
4. Register file/component mentioned in error message
a. Open Windows Explorer (Windows Start > Computer)
b. Click OSDisk (C:)
b. Click OSDisk (C:)
Note: Search bar in top-right corner should now say Search OSDisk (C:)
c. In search bar, search file/component name from error message
Example: titext8.ocx
d. Right-click file, select Open With
e. Select Browse...
f. Go to OSDisk (C:) > Windows > System32
g. Double-click regsvr32.exe file
h. Select Microsoft(C) Register Server, click OK
e. Select Browse...
f. Go to OSDisk (C:) > Windows > System32
g. Double-click regsvr32.exe file
h. Select Microsoft(C) Register Server, click OK
Note: Should receive Registration Successful message
i. Restart computer
j. Open program
j. Open program
If error still occurs:
5. Rename file and reinstall
Note: It is highly recommended that you backup your license-file before uninstalling any Hy-Tek products. For more information, please read Backing Up License File for Hy-Tek Products
a. Search hard drive for file/component mentioned in error message
i. Open Windows Explorer (Windows Start > Computer)
ii. Click OSDisk (C:)
ii. Click OSDisk (C:)
Note: Search bar in top-right corner should now say Search OSDisk (C:)
iii. In search bar, search file name from error message
Example: titext8.ocx
iv. Right-click and rename all files by that name to include "old"
Example: titext8old.ocx
Note: If you cannot find file, look specifically in OSDisk (C:) > Windows folder
Note: If you cannot find file, look specifically in OSDisk (C:) > Windows folder
b. Uninstall program
i. Open Control Panel (Windows Start > Control Panel)
ii. Under Programs, select Uninstall a program
iii. Select program
iv. Click Uninstall
ii. Under Programs, select Uninstall a program
iii. Select program
iv. Click Uninstall
c. Reboot computer
d. Reinstall software
d. Reinstall software