In order to login to most ACTIVE Network products, you must have an ACTIVE Passport. See links below to register/create an account, login, or retrieve your password.
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If you are new to Swim Manager, please visit www.activeswim.com for more information.

Below are instructions to login to Swim Manager:
  1. In your browser, navigate to  https://activeworks.active.com/login.faces
    • We recommend that you bookmark this address in your browser
  2. Enter your ACTIVE Passport email address and password
  3. If you are using a private computer to which only you have access, then to stay signed in (for up to 30 days) after you close your browser or shut down your computer, select the Stay signed in option.
  • If you are using a public or shared computer, then do NOT select to Stay signed in.
  • The Stay signed in feature does NOT work if you sign out or your browser is in Private browsing, Incognito or a similar mode where cookies are not saved.
AUI
  1. Click Sign in
Note: Step 5 to 6 go into effect on Dec. 1st 2020.
  1. Open the verification code email and copy-and-paste the verification code into the Verification code box:
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  1. Click Verify & proceed.
    • After logging in, the URL will redirect to https://sports.active.com/YOURTEAM
  2. If you have access to existing programs and/or meets, you will reach the Agency User Interface (AUI) Home screen for your team as shown below.
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NOTE: New Feature Announcement will pop up if there's any. See article Swim Manager Homepage on how to navigate the dashboard.
ALERT: To protect your organization’s information, if the account you are using have insecure passwords, then during login you will be required to set a new password which includes at least 8 characters and three of the following: lowercase letters, upper letters, numbers or symbols.
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FAQ for Verification Codes:
1. To which email address is the verification code sent?
  • The verification code is sent to the Email address that you enter on the Sign in page, provided it is a valid email address for an ACTIVE Passport account.
2. I no longer have access to that email address.
  • If you are a staff member of the organization, then please contact the organization’s administrator to create a new account for you using an email address which you can access.
  • If you are the organization’s administrator and need to change the email address used to access your account, then please contact ACTIVE technical support.
3. I didn’t receive a verification code email.
  • Please check your email account’s spam or junk email folder. We recommend that you mark the email as not junk or not spam to avoid future emails being misplaced.
  • To resend the verification code email, after the countdown elapses, click Resend.
4. What does the Stay signed in option do?
  • If you are using a private computer to which only you have access, then to stay signed in (for up to 30 days) after you close your browser or shut down your computer, select the Stay signed in option.
  • If you are using a public or shared computer, then do NOT select to Stay signed in.
  • The Stay signed in feature does NOT work if you sign out or your browser is in Private browsing, Incognito or a similar mode where cookies are not saved.
5. What if I get a ‘There are no organizations listed under this account. Please try again or create an organization on the right’ error message?
  • Please clear your browser’s cache and then try to sign in again.

Visit Contact Us to connect with Technical Support if any help is needed.