Adding a secondary guardian or email to a player profile is often done for families. Below are instructions on how to add a secondary guardian or family member to a player's account
  1. Go to Players > Maintain Player Information
  2. Use available fields to locate player
    1. Last Name
    2. First Name
    3. Member Id
    4. OrgID (the default is the current organization ID)
  • Note: To perform partial search, enter alphanumeric characters followed by wildcard (percentage symbol) -- % --
  • EXAMPLE: Searching first name of mi% returns players with first name starting with "mi" (Michael, Michelle, Mike, etc.)
  1. Click Find
  2. Click player Last Name to view Person Maintenance record
  3. Click Primary Guardian name under Family Members area
  4. Click Create Other Guardian in person maintenance screen
User-added image
  1. Add Parent First and Last Name
  2. Click Create Staff
  3. Input email address for family member
  4. Click Update
  • Note: If email address they wish to change login email to is under email, then parent or staff member logged into public portal and changed their contact email address
  • Note: In this case, enter placeholder under Email (I.E. FakeEmail@FakeEmail.com) > Click Update > Repeat step 5
  • Note: If email address under Login Email does not update it is because email address is in use on another staff member within LeagueOne