A player who registered prior to 11/4/2015 may have their registrations cancelled, but not refunded. This is due to the implementation of the refund tool released on 11/3/2015, which allows a player's card to be refunded directly.  Below are directions to cancel a player's registration after logging into LeagueOne and finding the player's account
  1. Navigate to Registration History
  2. Click Refund/Cancel next to player's registration
  3. Click OK on confirmation pop-up window