The error "The Email Address is Not a Well Formed E-mail address" occurs when the email address used has a space, special character, or more than one @ symbol in the Email field. To resolve this error, remove all spaces, special characters, and extra @ symbols and attempt to login again. If the error continues, use the directions below to contact support.

Note: Special characters include anything other than A-Z, a-z, 0-9, and _

1. Collect details (before contacting support):
a. Registrant's email address
b. Parent's and child's full name
2. Visit Email Us form:
a. Complete all required fields
b. Enter Login Error - [Player Name] within the What is your Question Field
c. Enter details (email address, names, etc.) collected into Additional details about your question field
d. Click Send