A league administrator may refund a registration for a player who registered after November 3, 2015. This allows a league administrator to refund to a card/eCheck directly or mark the registration as refunded to a check. Below are directions to refund a player's registration after logging into LeagueOne.
  • Note: Reference Cancel Registration to cancel registrations prior to 11/4/2015
  • Note: If this player has been assigned to a team, please unassign this player first
  2. Use available fields to locate player
    a. Last Name
    b. First Name
    c. Member Id
    d. OrgID (the default is the current organization ID)
  • Note: To perform partial search, enter alphanumeric characters followed by wildcard (percentage symbol) -- % --
  1. EXAMPLE: Searching first name of mi% returns players with first name starting with "mi" (Michael, Michelle, Mike, etc.)
  2. Click Find
  3. Click player Last Name to view Person Maintenance record
  4. Under Registration History > Click Refund/Cancel next to player's registration
  5. Under Refundable Items on Refund/Cancel screen > Enter refund values
a. Item Description - list of refundable items
b. AMOUNT - amount of fee
c. REFUND AMOUNT - amount to be refunded
d. TOTAL - total amount of fees or fees to be refunded
e. Reason for refund (optional) - reason for processing refund
  1. Under Refund type > Select refund process type
a. Refund to card - refund to registrant's card total of refund amount
b. Refund to eCheck - refund to registrant's eCheck total of refund amount
b. Refund by check - mark's registration as refunded via check
  1. Check Cancellation Options to cancel player's registration
  2. Click Submit
  • Note: Insufficient funds to refund by bank card error states not enough funds to process refund