Active.com is not authorized to cancel a registration nor authorize a refund for an event unless you purchased a duplicate registration in error.

If you made a duplicate purchase, please Contact Us for assistance.

Otherwise, please check with the organization and/or appropriate event director. If you have problem finding the contact information of the event, you can Contact Us for assistance.

If you purchased optional Registration Protection and are seeking a refund application form to utilize this product, contact Booking Protect, our Registration Protection provider. Please note that Booking Protect cannot assist with general requests for registration refunds.

Note: You may be able to transfer your registration to another individual.  Click Transfer My Registration to Someone Else for more information.