Active.com is not authorized to cancel a registration nor authorize a refund for an event unless you purchased a duplicate registration in error.

If you made a duplicate purchase, please Contact Us for assistance.

Otherwise, please check with the organization and/or appropriate event director. If you have problem finding the contact information of the event, you can Contact Us for assistance.

If you purchased optional ACTIVE Refund visit refund.active.com to submit your request for a refund.

If you purchased optional Registration Protection and are seeking a refund application form, visit http://bookingprotect.com/refund/. Please note that Booking Protect cannot assist with general requests or inquiries on registrations.

Note: You may be able to transfer your registration to another individual.  Click Transfer My Registration to Someone Else for more information.