There are two possible reasons why a donor's name does not appear within the Top Contributor List on a fundraising page:

1. The fundraiser selected to show the Top 5 Contributors rather than display All Contributors within the scrolling list
2. The donor selected to remain anonymous. By selecting that option, he/she disabled the feature that will allow their name to appear within any scrolling list
 
Note: If the donor would like their name to appear on the list, then they should contact us at givingsupport@active.com with the donor's full name, email address, and the fundraising page link.