If you are using a new phone, you can reactivate your Meet Mobile subscription by following these steps:

If both devices are iOS:
  1. Ensure your new phone is using the same Apple ID as your previous phone
  2. Download latest version of  Meet Mobile
  3. Launch Meet Mobile
  4. On home screen click More
User-added image     User-added image
  1. Select Restore 
    • ​​​​Note: You will be prompted to enter your iTunes password to confirm your payment and subscription. If nothing happens when tapping Restore, please enable in-app purchase of your phone and then try again
  
If both devices are Android:
  1. Ensure your new phone is using the same Google Play account as your previous phone
  2. Download latest version of Meet Mobile App
​If your subscription is still not being reactivated contact swimmingsupport-mobile@activenetwork.com
Note: If your two devices are using different platforms (Android and iOS), you are not able to restore your previous subscription.