If you noticed that your run/walk time or distance is inaccurate, please check and make sure that your GPS works well. You can turn off and turn on GPS in app and phone to fix it.

Android Devices: 
  1. Open phone Settings
  2. Press Location services
  3. Disable Use GPS satellites
  4. Open app
  5. Press Settings
  6. Press Workout Options
  7. Disable Use GPS
  8. Restart phone
  9. Open phone Settings again
  10. Press Location services
  11. Enable Use GPS satellites
  12. Open app
  13. Press Settings
  14. Press Workout Options
  15. Enable Use GPS
IOS Devices:
  1. Open phone Settings
  2. Press Privacy
  3. Press Location Services
  4. Disable Location Services
  5. Open app
  6. Press Settings
  7. Press Workout Options
  8. Disable Enable GPS
  9. Restart phone
  10. Open phone Settings again
  11. Press Privacy
  12. Press Location Services
  13. Enable Location Services
  14. Click desired app
  15. Check While Using the App
  16. Open app
  17. Press Settings
  18. Press Workout Options
  19. Enable Enable GPS
Note: If you are running indoors on a treadmill or even on a track, our app will not be able to give you reliable distance measurements since it uses GPS to track your run assuming you were running outdoors. In addition, GPS doesn't work unless the signal is green.