If a Coach, Captain or Coordinator emails in and says they have completed their background screening but are still unable to access the Junior Team Tennis system, it is likely due to the fact that they got their green light under the wrong category. In order for the Coach/Captain to be able to access the system, they need to be listed under the category JR TEAM TENNIS. To verify, they can check their screening results on the USTA Safe Play Background Screening Results page. To share their screening with Jr. Team Tennis, the Coach/Captain can follow the steps below:
  1. Navigate to NCSI Junior Team Tennis Registration site
  2. Answer the three required questions
    • Note: Select "No" for * Is this your first time using NCSI for a background screen?
  3. Click SUBMIT
  4. Follow prompts on screen to identify yourself and sign consent form
    • Once this request has been submitted, it can take up to 1 business day for the green light to be processed. If you are still unable to access the system, please email LinkTeam at linkteam@usta.com and Safe Play at safeplay@usta.com to check on the status
    • If additional help is needed during the sharing process, please contact NCSI directly at clientservices@ncsisafe.com or (866) 833-7100