Tournaments have transitioned over to USTA's new platform, playtennis.usta.com/Tournaments, as such tournament rankings will also be over on their new platform. 

For questions or assistance with Shadow Rankings (https://www.usta.com/en/home/play/rankings.html) over on USTA.COM, please send an email to your Tournament Section Office. To find your Section Contact please go to Get To Know The USTA Sections.

For more information about Shadow Rankings please go to:

What are Junior Shadow Rankings?
Junior Shadow Rankings FAQs
What are Adult Shadow Rankings?
Adult Shadow Rankings FAQs