See below on how to send emails or text messages to waitlisted program participants in a billing group after logging in to Swim Manager
From Swim Manager Homepage, go to Communications tab:
A. Sending Email 
B. Sending Text Message
From Swim Manager Homepage, go to Communications tab:
A. Sending Email
- Click on Create an email > Add > Custom filter for participants… > Filter by >
Program > Select programs. - Select a Program > Billing group > a group > Waitlist: [group name]
- Proceed with the steps on sending email
B. Sending Text Message
- Click on Create a text > Add > Meet or program participants… > Filter by >
Program > Select programs. - Select a Program > Billing group > a group > Waitlist: [group name]
- Proceed with the steps on sending text message
