ACTIVE.com Help & Support

Help & Support for our Members

Get answers. Learn how Advantage members save with exclusive benefits and discounts.

• Outdoors
• Sports and Endurance
• Kids and Family
• Travel and Entertainment

Find Helpful Answers to Frequently Asked Questions

• ACTIVE Advantage Membership

  Road Runner Sports Partnership – Frequently Asked Questions

  Save Big on a Wide Range of Family Activities with ACTIVE Advantage

  Save Big on all your Outdoor Needs with ACTIVE Advantage!

  Save Big on Your Favorite Endurance Activities with ACTIVE Advantage!

  $79.95 Charge on Bank Statement

  Reserve America Discounts with ACTIVE Advantage

  Disable Advantage Membership Auto-Renewal

  Cancel Active Advantage Membership

• ACTIVE.com Events & Registration

  Update My Account

  ACT Charge on Bank Statement

  Claim Registration in My Events

  Edit My Registration

  Login to ACTIVE.com

  Transfer My Registration to Someone Else

  Create or Join a Team after Registering

  Cancel Registration

• ACTIVE Fundraising

  Link to a Team Fundraiser

  Offline Donations

  Upload Photo to Fundraising Page

  Donor's Name Doesn't Appear on Top Contributor List

  Send Thank You Email to Donors

  Invalid Login Information

  Accessing Donation Report

  Associate Active.com Account with Active Giving